This Privacy Policy
explains how Plusgreen (also “+Green”, “www.plus-green.com”, “www.store.plus-green.com”, “we”, “us”, or
“our”) collects, uses, and discloses your personal information when you
visit our website, use our services, make a purchase, or otherwise interact
with us (collectively, the “Services”).
Plusgreen operates a
global e-commerce business that includes, but is not limited to, international
dropshipping. This policy applies to all users of our Services, including
customers, website visitors, and other individuals whose personal information
we may collect in connection with our operations.
Please read this
Privacy Policy carefully. By accessing or using any of our Services, you
acknowledge that you have read, understood, and agree to the collection, use,
and disclosure of your personal information as described in this Privacy
Policy. If you do not agree with our practices, please do not use or access the
Services.
1. What information we collect
We may collect the following types of personal information :
·
Full
name
·
Email
address
·
Shipping
and billing address
·
Phone
number
·
Payment
details (processed securely via third-party gateways)
·
IP
address and browser/device information
· Order history and preferences
2. How we use your information
We use your
information to:
·
Process
and fulfill your orders
·
Communicate
with you about your order or inquiries
·
Improve
our website and services
·
Comply
with legal obligations
· Prevent fraud and ensure security
3. Legal bases for processing (EU/UK GDPR)
We process your data
under the following legal bases:
·
Contractual
necessity (e.g., to
fulfill your order)
·
Legitimate
interests (e.g., fraud
prevention)
·
Consent (e.g., for marketing emails)
· Legal obligation (e.g., tax compliance)
4. Sharing your information
We may share your
data with:
·
Dropshipping
suppliers and logistics partners (to fulfill your order)
·
Payment
processors (e.g., Stripe, PayPal)
·
Customer
support platforms
· Legal authorities if required by law
We do not sell your personal data.
5. International data transfers
As part of our
global operations, your personal information may be transferred to, stored in,
and processed in countries outside of your own, including the United States and
other jurisdictions where our staff, partners, and third-party service
providers operate.
If you are located
in the European Economic Area (EEA), the United Kingdom, or Switzerland,
and your personal data is transferred outside these regions, we ensure that
appropriate safeguards are in place to protect your information. These
safeguards may include:
·
Standard
Contractual Clauses approved
by the European Commission or the UK Information Commissioner’s
Office (ICO);
·
Data
processing agreements with
our service providers that include robust privacy and security obligations.
·
Transfers
to countries that have been officially recognized as providing an adequate
level of data protection.
We take all
reasonable steps to ensure that your data is handled securely and in accordance
with this Privacy Policy and applicable data protection laws.
6. Your rights
Depending on your
location, you may have the right to:
·
Access,
correct, or delete your personal data
·
Object
to or restrict processing
·
Withdraw
consent at any time
·
Lodge a
complaint with a data protection authority
EU/UK (GDPR): You have full rights under the GDPR, including data portability and the right to erasure.
US (CCPA/CPRA): California residents may request access to, deletion of, or opt-out of the sale of personal data.
Australia (APPs): You have the right to access and correct your personal information and to make a complaint if you believe your privacy has been breached.
7. Cookies and tracking
We use cookies and
similar technologies to:
·
Analyze
website traffic
·
Personalize
your experience
· Enable essential site functionality
You can manage
cookie preferences in your browser settings.
8. Children's data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
9. User generated content
Some of our services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
10. Security and retention of your information
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls.
Also, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
11. Changes to this privacy policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
12. Contact us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us :
Email: info@plus-green.com
Address: Mikaelintie 9 40, 01400 Vantaa
Effective as of : 23rd May 2025